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New Chrysler, Dodge, Jeep and RAM Service Contracts

New Vehicle Service Contract Plans Information

As complete as our new Dodge, Jeep, RAM, Chrysler and FIAT warranty is, it does not give you total protection for the typical ownership period of five years, nor does it provide the regular maintenance which is required to keep your new vehicle at its optimal operating condition. Chrysler Service Contracts can enhance your new vehicle's warranty right from the day of delivery and pick up where it leaves off, providing mechanical coverage for most major components, along with plans that provide basic maintenance and Tire Road Hazard Protection. There are many plans available to suit most needs for the average length of ownership. The owner's responsibility is to properly operate, care for and maintain the vehicle as prescribed in the Owner's Manual supplied by Chrysler with each new vehicle. For your peace of mind protection, ask your retailer to assist in selecting the plan that is right for you.

Vehicles must have less than 8 years from the original In-Service Date and less than 200,000 kms from zero metrage

Eligible Vehicles for 'New' Service Contracts Plans Series
  • Plans are available for new vehicles intended for personal, business use, or commercial use except those vehicles or uses listed in the Ineligible Vehicles section below.
Ineligible Vehicles for 'New Service Contracts Plans Series'
  • Severe off-road use, dump trucks, snow-plowing/snow-removal trucks, or tow trucks.
  • Vehicles not built to Canadian Manufacturing Specifications, or vehicles not registered within Canada (including imported vehicles, except those allowed by CCI).
  • Vehicles not sold and registered in Canada at the time of plan sale.
  • Vehicles not used in accordance with manufacturer's specifications for payload and/or towing capacities.
  • Vehicles altered or converted from the original manufacturer's specifications, including motor homes
  • (Conversion vans by CCI-Approved body builders are eligible but require District Service Manager authorization for plan registration).
  • Vehicles where the Chrysler Factory (or OEM) warranty has been voided or restricted by the manufacturer and/or declared a total loss by an insurance provider.
  • Vehicles with a Gross Vehicle Weight Rating (GVWR) more than 8900 kilograms, or vehicles not used in accordance with CCI's specifications for payload and/or towing capacities.
  • Hybrid-Powered vehicles.
  • Vehicles with an altered or reset odometer, or where the actual metrage cannot be determined.
  • Previously-owned CCI vehicles, New or previously-owned non-CCI vehicles.

SPECIAL USE VEHICLES

  • Police service, taxis, buses, postal delivery, limousine services or delivery services
  • Emergency services - ambulance
  • SRT class vehicles

MSRP Surcharges Note: One or more surcharges may apply per service contRact applied

  • Plan Surcharges are automatically added to MSRP cost of the price during the Service Contract Registration process and are based on various criteria, including:
  • $200 Equipment Surcharge applies if the vehicle is equipped with a Hemi® engine, Cummins® Diesel engine, CCI Diesel engine, V10 engine, Turbocharger or Supercharger.
  • $250 Time Referenced Surcharge applies to New Vehicle Plans ONLY, purchased beyond 1 year or 20,000kms in service.
  • $450 Equipment Surcharge applies to vehicles in permitted commercial light-duty uses.
  • $650 Equipment surcharge applies to Prowler, Crossfire, Grand Cherokee Diesel and 3500 trucks including Cab Chassis.
  • $1425 Equipment Surcharge applies to Viper, Sprinter including Cab Chassis, all SRT vehicles and 4500/5500 trucks including Cab Chassis.
  • Cancellation of Service Contracts
  • If a customer requests cancellation of a purchased Service Contract within 60 days from the date of application, a full refund of the contract amount will be paid, less the cost of any paid repairs or covered services provided. Refunds are issued to the retailer.
  • Chrysler Canada Inc. will deny any request to cancel a contract if the retailer and/or Chrysler Canada Inc. is notified after 60 days from the date of contract application.
  • Chrysler Canada Inc. reserves the right to cancel a Service Contract at any time should it be discovered that a vehicle is ineligible, is involved in an accident to the extent of becoming an insurance write-off, or the contract information provided to CCI has been misrepresented.
Mast er Shield Vehicle Protection Products for New Vehicles (also known as Master Shield-New or MS Series) in this literature. Sun, weather and pollution assault your vehicle's paint surface every day.

Interior fabric wear and stains can make your new vehicle look used and worn...fast! Rust and environmental elements can attack from the inside and the underside of your vehicle. That's why Chrysler Canada offers Master Shield vehicle protection products, to keep your vehicle looking radiant longer and help maintain its value. Contact Us for details

Vehicles must have less than 3 months in Service and less than 5,000 kms from zero metrage

COVERAGE RENEWAL for Plan Codes MS1, MS2 and MS5
For new vehicles only, warranty coverage for Master Shield Paint Sealant (MS1), Fabric Protector (MS2) and Leather & Vinyl Protector (MS5) products may be renewed every five years, provided you return to your selling retailer or any CCI dealer and have the product re-applied to all applicable areas. Re-application must occur within 60 days of the 5-year anniversary of the previous treatment and renewed coverage starts on the date the product is re-applied. The cost of re-application and any cleaning required prior to re-application is an owner responsibility. Failure to re-treat as required will cause the vehicle to be ineligible for warranty coverage renewal.

$ "Max $" ? For all vehicles, coverage is limited over the entire coverage period to the claim total, including taxes, shown in the table as "Max $" and will be deducted from the balance remaining as each claim is completed to the warranty's limit.
  • All Commercial and special use vehicles including Cab Chassis and Sprinter Vans.
  • Vehicles with a Gross Vehicle Weight Rating (GVWR) more than 8900 kilograms.
  • Dodge Viper and all SRT vehicle models.
  • Vehicles used or equipped for non-personal service (i.e. taxis, buses, police, postal delivery, snow removal services, dumping services, towing services, limousine services or delivery services).
  • Package MS9 is only available on new CCI vehicles intended for personal, non-commercial use vehicles with
  • 3/60 & 5/100 Factory Warranty (WCC 510 & 516) except for those vehicles and uses listed in the Ineligible Vehicles Section for New CCI Vehicles and the Ineligible Vehicle section in Appearance Care plan under AC3.

Eligible New CCI Vehicles for MS Series

  • Plans are available for new CCI vehicles intended for personal, business, or commercial use except those vehicles or uses listed in the Ineligible Vehicles section below; plans are not available for sale on used CCI or non-CCI products.
Ineligible New CCI Vehicles for MS Series
  • Severe off-road use, dump trucks, snow-plowing/snow-removal trucks, or tow trucks.
  • Vehicles not built to Canadian Manufacturing Specifications, or vehicles not registered within Canada (including imported vehicles, except those allowed by CCI).
  • Vehicles not sold and registered in Canada at the time of plan sale.
  • Vehicles not used in accordance with manufacturer's specifications for payload and/or towing capacities.
  • Vehicles altered or converted from the original manufacturer's specifications, including motor homes (Conversion vans by CCI-Approved body builders are eligible but require District Service Manager authorization for plan registration).
  • Vehicles where the Chrysler Factory (or OEM) warranty has been voided or restricted by the manufacturer and/or declared a total loss by an insurance provider.
  • Vehicles not used in accordance with CCI's specifications for payload and/or towing capacities.
  • Vehicles with an altered or reset odometer, or where the actual metrage cannot be determined.
  • Vehicles with more than 3 months from the original in-service date and/or 5,000km from zero metrage.
Cancellation of Service Contracts:

  • Chrysler Canada Inc. reserves the right to cancel a Service Contract at any time should it be discovered that a vehicle is ineligible, is involved in an accident to the extent of becoming an insurance write-off, or the contract information provided to CCI has been misrepresented.

SOONER OR LATER, IT'S GOING TO HAPPEN! A stray shopping cart puts a 2-inch dent in the door of your car. A home run leaves a 4-inch baseball crater in the roof of your Mini Van. A flying stone creates a star shaped chip in your truck's windshield. It happens. Dents and dings, glass chips and even tears in upholstery and carpet can occur from day one. They are annoying, unattractive and reduce the resale value of your vehicle. And they may worsen if not repaired promptly. Appearance Care protection offered by Chrysler Canada Service Contracts provide convenient, worry-free relief by using advanced paintless dent repair techniques to correct these damages at no cost to you. Before the delivery of your vehicle, talk to your retailer about a plan that suits your lifestyle.

NEW VEHICLE SERVICE CONTRACT PLANS
* Plans are eligible for sale on New CCI vehicles ONLY ; Used CCI vehicles are eligible as long as they are within the parameters denoted below for Registration. Non-CCI vehicles do not qualify for these plans.
* All New Vehicle Plans are measured from the Vehicle's In-Service Date (ISD) and Zero Kilometres.
p Roadside Assistance Services Provided are Towing, Winching, Flat Tire, Out of Fuel, Dead Battery, Lockout.

Appearance Care Damage Coverage for Previously-Owned (Used ) Vehicles and non-CCI vehicles
(also known as AP-Used Series) in this literature.

Appearance Care coverage is for NEW CCI vehicles ONLY and must be purchased before delivery of the vehicle

Eligible New CCI Vehicles for New Vehicle Appearance Care Series

  • Plans are available for new vehicles intended for personal, business use, or commercial use except those vehicles or uses listed in the Ineligible Vehicles section below.
Ineligible New CCI Vehicles for New Vehicle Appearance Care Series
  • Severe off-road use, dump trucks, snow-plowing/snow-removal trucks, or tow trucks.
  • Vehicles not built to Canadian Manufacturing Specifications, or vehicles not registered within Canada (including imported vehicles, except those allowed by CCI).
  • Vehicles not sold and registered in Canada at the time of plan sale.
  • Vehicles not used in accordance with manufacturer's specifications for payload and/or towing capacities.
  • Vehicles altered or converted from the original manufacturer's specifications, including motor homes (Conversion vans by CCI-Approved body builders are eligible but require District Service Manager authorization for plan registration).
  • Vehicles where the Chrysler Factory (or OEM) warranty has been voided or restricted by the manufacturer and/or declared a total loss by an insurance provider.
  • Vehicles not used in accordance with CCI's specifications for payload and/or towing capacities.
  • Vehicles with an altered or reset odometer, or where the actual metrage cannot be determined.
  • All Commercial and special use vehicles including Cab Chassis and Sprinter Vans.
  • Vehicles with a Gross Vehicle Weight Rating (GVWR) more than 8900 kilograms.
  • Dodge Viper and all SRT vehicle models.
  • Vehicles used or equipped for non-personal service (i.e. taxis, buses, police, postal delivery, snow removal services, dumping services, towing services, limousine services or delivery services.
Cancellation of Service Contracts
  • If a customer requests cancellation of a purchased Service Contract within 60 days from the date of application, a full refund of the contract amount will be paid, less the cost of any paid repairs or covered services provided. Refunds are issued to the retailer. Chrysler Canada Inc. will deny any request to cancel a contract if the retailer and/or Chrysler Canada Inc. is notified after 60 days from the date of contract application.
  • Chrysler Canada Inc. reserves the right to cancel a Service Contract at any time should it be discovered that a vehicle is ineligible, is involved in an accident to the extent of becoming an insurance write-off, or the contract information provided to CCI has been misrepresented.

Lease Care 1-2-3 Coverage


Originally designed for vehicles with short-term leases, Lease Care 1-2-3 Coverage has become the choice of many financing customers from all over Toronto, Mississauga, Vaughan and Markham who have accurately recognized the plans as excellent supplements to the manufacturer's warranty. These lease plans provide protection from annoying damage car repairs and even oil and filter changes in some cases. Choose the coverage level that suits how you drive and how you want to care for your vehicle. Don't wait for that first dent, protect your new vehicle now. Then relax, knowing Lease Care has you covered from Day One, even if you are not a lease customer!


Lease Care coverage can be applied to vehicles with less than 1 month from the In-Service Date and less than 1,500 kms from zero metrage

Eligible New CCI Vehicles for New Vehicle Appearance Care Series

  • Plans are available for new CCI vehicles intended for personal, non-commercial use on a short-term lease of 24, 27, or 36 months except those vehicles or uses listed in the Ineligible Vehicles section below.
Ineligible New CCI Vehicles for Lease Care Series
  • Severe off-road use, dump trucks, snow-plowing/snow-removal trucks, or tow trucks.
  • Vehicles not built to Canadian Manufacturing Specifications, or vehicles not registered within Canada (including imported vehicles, except those allowed by CCI).
  • Vehicles not sold and registered in Canada at the time of plan sale.
  • Vehicles not used in accordance with manufacturer's specifications for payload and/or towing capacities.
  • Vehicles altered or converted from the original manufacturer's specifications, including motor homes and conversion vans.
  • Vehicles where the Chrysler Factory (or OEM) warranty has been voided or restricted by the manufacturer and/or declared a total loss by an insurance provider.
  • Vehicles with an altered or reset odometer, or where the actual metrage cannot be determined.
  • All Commercial and special use vehicles including Cab Chassis and Sprinter Vans.
  • Vehicles with a Gross Vehicle Weight Rating (GVWR) more than 8900 kilograms.
  • Dodge Viper and all SRT vehicle models.
  • Vehicles used or equipped for non-personal service (i.e. taxis, buses, police, postal delivery, snow removal services, dumping services, towing services, limousine services or delivery services).
  • Vehicles with more than 1 month in service and/or 1,500 kms from zero metrage.
?MSRP Surcharges
  • ONLY on Lease Care Plans: L34, L36, and L37.
  • $200 Equipment Surcharge applies if the vehicle is equipped with a Hemi® engine, Cummins® Diesel engine, CCI Diesel engine, V10 engine, Turbocharger or Supercharger.
  • L34 and L37 have up to 4 oil changes included.
  • L36 has up to 6 oil changes included.
Cancellation of Service Contracts
  • If a customer requests cancellation of a purchased Service Contract within 60 days from the date of application, a full refund of the contract amount will be paid, less the cost of any paid repairs or covered services provided. Refunds are issued to the retailer.
  • Chrysler Canada Inc. will deny any request to cancel a contract if the retailer and/or Chrysler Canada Inc. is notified after 60 days from the date of contract application.
  • Chrysler Canada Inc. reserves the right to cancel a Service Contract at any time should it be discovered that a vehicle is ineligible, is involved in an accident to the extent of becoming an insurance write-off, or the contract information provided to CCI has been misrepresented.


For more information on New Vehicle Warranty & Protection Plans we encourage you to speak directly to us at

North York Chrysler Jeep Dodge Ram Fiat - 1 (855) 311-6543

Don't Leave Your Car Unprotected!
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